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Subscription Terms & Conditions

UMG Commercial Services, Inc. Subscription Terms and Conditions

(Last updated April 1, 2024)


The following subscription terms and conditions (“Subscription T&Cs”) are incorporated into and form a part of the Webstore Terms and Conditions (the “Terms”) and apply if You purchase a membership or subscription (“Subscription”) on this Webstore. All capitalized terms not defined herein will have the meanings ascribed to them in the Terms.


I. Cancellation

  1. If You purchased the Subscription via this Webstore, You may cancel Your Subscription anytime by visiting Your Subscription account (“Account”) and clicking “SUBSCRIPTION” then clicking “MANAGE” then clicking the Cancellation link at the bottom of the page.

    2. Cancellations can also be made by reaching out to the Webstore Customer Service e-mail address in lieu of Cancellation via the Subscription Account page.

    3. Cancellations made after the Billing Cycle begins will be applied to the following Billing Cycle (as defined below).

    4. Cancellation will take effect at the end of the current Billing Cycle and once effective, You will no longer have access to any Subscription benefits.

    5. Subscriptions cancelled during the active Billing Cycle are not eligible for prorated refunds.

    6. Recurring Subscriptions cannot be skipped or paused. If You want to skip a month, you must cancel Your Subscription and sign up again when You want to restart Your Subscription.

II. Shipping
  1.         Subscriptions are only available to shipping addresses within the United States.
  2.         Free shipping, if offered as part of the Subscription benefits, is only available to shipping addresses within the United States.
  3.         You are responsible for keeping all information including contact, shipping address for purchases, and payment information for recurring billing in Your Account up to date.
  4.         Products may not ship on the Billing Date (as defined below) and are subject to separate shipping timelines. You will receive a separate communication when products are ready to ship.

 III.      Limitations

  1.         UMG reserves the right to accept or refuse Subscription(s) at UMG’s discretion.
  2.         You cannot transfer or assign Your Subscription or any Subscription benefits (including promotion codes).
  3.         Except as otherwise provided herein, Subscriptions are non-refundable.
  4.         You will not use the Subscription for any illegal, unlawful, or fraudulent purpose.
  5.         Certain products may only be available for Subscription members. You must sign into Your Account on this Webstore to complete Your purchase of these exclusive Subscription products.
  6.         Subscriptions are currently limited to one per user Account.
  7.         Subscriptions are not currently available to send as gifts.


    IV. Fees and Renewal
  1.         The initial Subscription fees are charged upon checkout when You select a Subscription for purchase on this Webstore.
  2.         Your Subscription is effective from the date Your credit card is successfully charged for Your Subscription (the “Effective Date”) and renews at the cadence selected on the product page, at checkout, and reflected in Your Account (monthly, Quarterly (3 months), Semi-Annually (6 months), Annually (12 months) or another time period) (the “Billing Cycle”).
  3.         Your Subscription is renewed automatically at the end of the Billing Cycle and Your credit card on file will be automatically charged on the first day of the next Billing Cycle, unless otherwise noted in the Subscription product description (“Billing Date”).
  4.        If you select to change or update your Billing Cycle in Your Account, Your credit card on file will be automatically charged on the new Billing Cycle following the end of the previous Billing Cycle. By way of example, if You chose a Semi-Annual Billing Cycle on January 1st and switched mid-term to a Quarterly Billing Cycle, You would be charged on a Quarterly basis following the end of the sixth month term on July 1st.
  5.         You are responsible for keeping Your credit card information up to date in Your Account.
  6.     You will be notified 7 days prior to the recurring Billing Date of an upcoming transaction.
  7.         If UMG attempts to charge Your credit card on the Billing Date and the transaction is not successful, UMG will attempt to re-charge Your credit card up to 2 additional times for a total of 3 billing attempts. If subsequent attempts to charge Your credit card fail, You will be notified via the e-mail provided in your Account in order to provide new credit card information in Your Account. If repeated attempts to charge Your credit card on file fail or You are unable to provide alternate payment information, Your Subscription will not be renewed.
  8.         If Your Subscription expires due to non-payment, You will not be entitled to any of the Subscription benefits.


    V. Changes to the Subscription and Subscription T&Cs
  1.         UMG reserves the right to make changes to the Subscription at any time. UMG will alert You via email if any of the following changes occur:
    • If Subscription fees change
    • If items within a Subscription offering change
    • If items are no longer available
  1.         If you do not agree to these changes, You may cancel Your Subscription prior to Your next Billing Cycle per Section I above. Your continued Subscription constitutes Your acceptance of the changes.
  2.     If UMG notifies you that an item is unavailable, You will have 7 days from the date of the email to respond and confirm how You wish to proceed.  If UMG does not receive a response within the above timeframe, UMG reserves the right (in its sole discretion) to either issue a refund or provide a substitute item of comparable value.  UMG will not be liable for any loss or damage You may suffer as a result of such unavailability.    
  3. UMG may make changes to these Subscription T&Cs from time to time, which will be effective when posted on this Webstore. Except as explicitly stated above, UMG will not notify You directly/personally of any changes to the Subscription T&Cs; as such, it is encouraged that You check this Webstore regularly for any updates to these Subscription T&Cs. It is expected that You will read these Subscription T&Cs fully prior to any Subscription purchase, and Your continued use of this Webstore following the posting of changes will mean You accept those changes
VI. Termination by UMG
  1.         UMG may terminate Your Subscription at UMG’s sole discretion without notice. UMG will not give any refund for termination related to conduct that UMG determines, in UMG’s sole discretion, violates these Subscription T&Cs or any applicable law, involves fraud or misuse of the Subscription, or is harmful to UMG’s interests or another user. 
  2.         Upon termination, all rights granted to you under these Terms will automatically terminate and immediately revert to UMG and UMG’s licensors (save for any continuing rights which You may have in connection with products which You have purchased from this Webstore).